If you regularly work in programs like Adobe Premiere Pro, Final Cut Pro, and Adobe Photoshop, you’ve probably encountered errors relating to a 'scratch disk.' The most common error is Photoshop’s refusal to open along with the message 'Could not initialize Photoshop because the scratch disks are full.'
Mac run app from terminal as admin. If you’ve stumbled on this page because you’ve experienced this issue, you’re in luck: we’re going to show you how to resolve your scratch disk problem easily and, as a bonus, keep your computer clean and performing at its best.
Wenn Ihr Mac langsam und ruckelig ist, hilfts es manchmal den System-Cache zu leeren. Lesen Sie in diesem Praxisitipp, wie das funktioniert. Bestimmt haben bereits viele von euch bemerkt, dass Mac OS X manchmal etwas langsam ist. Dies liegt unter anderem am belegten Arbeitsspeicher. Bestimmt haben bereits viele von euch bemerkt, dass Mac OS X manchmal etwas langsam ist. Dies liegt unter anderem am belegten Arbeitsspeicher.
What is a scratch disk?
Before we highlight some solutions, it would be a good idea to have at least a general sense of what a scratch disk actually is. When you are using programs like Photoshop or Final Cut Pro, they require a working space called virtual memory or cache memory. This is where temporary project files are stored and accessed.
For this guide, we are focusing our laser sights on Photoshop. After all, it is the most common application. But rest assured that the info we cover will apply to most programs that rely on scratch drives.
Scratch disk is your hard drive space used by Photoshop as virtual memory when there is not enough RAM to complete a task. Photoshop allows you to assign several scratch disks: that way, it has more space at its disposal.
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When working with large images and lots of layers, Photoshop is secretly chewing up your drive space by rapidly creating a mountain of project temp files.
It’s important to note that when you set up Photoshop, you will have the option to assign the scratch disks to the drive of your choice. We highly recommend not using your system drive unless you have no other alternatives.
Reasons behind “scratch disks are full” error
Temporary files are the most significant reason behind the “scratch disks are full” error. They usually mass up in your drive without leaving single evidence of their presence. If you have a habit of force-quitting Photoshop, you may have a lot of temporary files stored in your system. As Photoshop can’t fully close all projects after you quitted it so rapidly, it keeps such files on your machine.
Here are some other reasons that may cause the mentioned message:
- Lack of space in the drive where the scratch disk is located
- The partition of the disk being used by Photoshop is full
- Limited RAM allowed for the Photoshop
What to do when your scratch disks are full?
Next, we’ll explain how to clear out the scratch disk and fix the Photoshop issue on a Mac. If you’ve faced the problem on the Windows computer, follow the instructions below.
How to fix “scratch disks are full” error on Mac
Mac users receive a 'scratch disk full' message when Photoshop (or any of the other programs) has used up all the space on the hard drive that has been assigned as a scratch disk. This used up space is temporary and separate from your actual project file.
The problem is that Photoshop doesn't always get rid of these temporary files when they aren't needed anymore, which is more like a permanent problem if the user can't find a solution.
So how to clear your scratch disks? Let's find out.
Important takeout: If your HD is full, Photoshop will display scratch disk errors.
Important takeout: If your HD is full, Photoshop will display scratch disk errors.
1. Clear your Photoshop cache
Photoshop has an in-built solution for deleting specific Photoshop caches. When these pesky caches aren’t removed automatically by the program, they can grow and take up a lot of space on your scratch disk.
To use this tool, simply enter Photoshop in Mac and with an image open:
- Click the Edit menu button.
- Hover your mouse over 'purge' to reveal 4 different options.
- Undo, Clipboard, Histories, All. If an item is greyed out, that means it has already been deleted.
- Select the specific item you want to delete or select 'all' to delete all of your caches.
- You will be warned that the purge cannot be undone, so make sure you don’t need a previous version of one of your projects and then click OK.
A good way to keep Photoshop cache from piling up is running regular disk cleanups. But here is a problem: the cache sits so deep in system folders (and their subfolders) that deleting it manually becomes a pain. A company called MacPaw produced a tool just for this purpose, CleanMyMac X. You've heard of similar tools, but that one actually pioneered Mac cleanup.
Here’s how you can schedule regular cleanings with CleanMyMac X:
- Launch CleanMyMac X tool.
- Click System Junk and press Scan.
- Click Review Details to deselect the data you want to keep.
- Hit Clean to clean up junk files.
Just let it do its thing. That way, you’ll never forget to clear Photoshop cache and tons of other system junk on your system.
You can download CleanMyMac X free version and see how it works.
How your Scratch drive is filling up, an example from Sketch
Along with Photoshop, Sketch is another app that keeps temporary versions of projects on your disk. And it eats up a whole lot: from 60 to 220 GB on average.
Each time you press Command + S, some space is wasted away from your Scratch drive. Say your file weighs 23 MB. Then, 7 temporary editions would increase that size to 161 MB. This problem hasn’t been widely known until recently, but, luckily, there is an automatic solution.
CleanMyMac’s System Junk module lists Documents’ Versions from Sketch and other similar apps. You can keep the final and the oldest version of a project and delete all revisions in-between. Voila, you’ve got free space again!
2. Delete your temp files
When it comes to wasting space on your scratch disk, the worst culprit is often Photoshop's own temp files. If Photoshop isn't going to get rid of them, I guess you’re going to have to do the job yourself.
To find them, you'll need to look for files that begin with 'pst' and then a string of numbers followed by the file extension '.tmp.' Search 'Photoshop Temp' with a space between the two words.
You can just search your scratch drive but to make sure everything is found, rather perform the search on the entire computer. It may take a couple of minutes for the search to complete, so pop into the kitchen for a quick snack while you wait.
When you return, you should have a long list of files. If your work is saved and the program is closed, you can safely delete these files and watch as your scratch disk space is reclaimed.
3. Clear your disk space
If you don't have another drive or don't want to buy one, then it's time to do some spring cleaning. Look at the drive contents to see if you can delete anything you don't need. Is there storage space that can be cleared? Usually, there is, so go ahead and delete your old files and free up some space.
Alternatively, you can simply transfer files to external drives, DVDs, or cloud storage solutions like Dropbox and iCloud.
Take a look at our How to Clean Your Startup Disk (10 Ways). Inside we have lots of practical advice for macOS users who want a clean drive that performs well. Even if your scratch disk isn’t your startup drive, and we hope that is the case, there are many tips to help you spring clean like a pro.
Notice for macOS Sierra (and higher) users:Users of macOS Sierra might be aware that Apple has added new tools to 'help' manage storage space. If you navigate to Apple Menu > About This Mac > Storage tab, you will see the new Sierra bar graph.
If you click on 'manage,' you will be taken to the new tools. While there are some truly helpful elements, like using Optimized Storage to customize what email attachments download to your Mac, most of the tools move junk from one place to another place.
Because many of these processes are automatic, Sierra users might not be aware of what the OS is doing on their behalf. If it sounds like a good idea to have macOS deciding what files to send to iCloud and what iTunes videos to remove, go for it.
For everyone else, we’d recommend turning off these tools or at least making sure you understand them fully before turning them on.
It can be challenging to check and analyze all contents of your disk space. Luckily, some tools can provide a disk scan and can save up lots of space on your Mac. Apps notarized by Apple is best for this job. CleanMyMac X, the app I talked earlier about, has a Large & Old Files feature, which finds and removes massive files stored on your Mac.
4. Change your scratch disk
If the disk being used is nearly full, change the directory for a more spacious one. Then, restart Photoshop. You can change the Scratch Disk location by pressing Command + Option when launching Photoshop. It can be a hassle, but if you keep an eye on the available space on your scratch disk, you can do something when space is becoming limited. It’s also worth noting that problems don't just occur when the drive is completely full, hard drives should ideally never be above 85% capacity. Pass that threshold, and problems will be just around the corner.
So, you've identified rapidly depleting free space on your Mac hard drive — now what? Well, it may be a good idea to change your scratch disk to another drive in your system (just not the system drive, as that is one drive you really don't want to slow down). If you don't have another drive, you could purchase one, with SSD being the best option for Mac OS X scratch disk purposes.
Follow these steps to change your scratch disk in Photoshop:
- Click on the Photoshop menu.
- Go to Preferences and then Scratch Disk.
- Tick the checkbox to select or remove a drive as the scratch disk.
- Click OK.
- Restart Photoshop.
You can change the Scratch Disk location by pressing Command + Option when launching Photoshop.
5. Consider buying a new SSD
The scratch disk problem happens because of 2 simple reasons: lack of RAM and lack of HDD space. Both can be addressed if you buy a Thunderbolt SSD (solid-state drive) to use as your Scratch Disk. By today’s standards, 60 GBs should be enough.
Buy an external SSD to use as a Scratch Disk. 60 GB should be enough.
6. Follow the 15% rule
Not strictly a rule, but rather a common practice states that you should keep at least 10-15% of your disk space free at all times. If your HDD size is 256 GB, your lower limit is 25 GB. You’ll have enough room to render your Photoshop files, save multiple project copies, etc.
Loud fans noise is a sign your CPU is overloaded and approaching its carrying capacity.
7. Free up RAM in Terminal
When Photoshop gets paralyzed due to lack of RAM, there is a command you can run in Terminal.
- Open the Terminal app (find it in the Launchpad).
- Paste in:
sudo purge
- Then, enter your password.
At first, you may not see the difference, but you’ve just flushed your RAM, releasing all the files kept in virtual memory. There are a few more ways to free up RAM, check them out too.
You can also download CleanMyMac (get a free edition here) and use its Free UP RAM command.
- Install the app and click on Maintenance.
- Select Free Up RAM and click Run.
You can apply this trick anytime to unfreeze an app. Also, check out the other tools in the Maintenance section. They will help you take some load off your Mac’s memory.
8. Search for hidden files in your Photoshop folder
Some projects’ leftovers are invisible and yet take up lots of space. There is a shortcut combination to display hidden files in whatever folder you are in. So, open your main Photoshop folder and click Command + Shift + Period. If you find any greyed out folders, check their weight.
To see hidden files in any folder, press Command+Shift+Period.
As you see, there are many methods to solve the “scratch disks are full” error. There is also one more way to reorganize data on your Mac and save up some space. Disk defragmentation gathers related items and lets you delete unneeded data as well as leftovers. Note that the latest macOS doesn’t need to be defragmented as Apple has provided it with in-built utilities, which automatically remove fragmented files. So, defragmentation may only work for you if your Mac’s running the OS version earlier than OS X 10.2.
How to clear the scratch disk on Windows
If you are experiencing a “scratch disks are full” error on your Windows computer, freeing up space in the drive that accommodates the scratch disk may fix the problem. Block block mac app. To do that, you need first to find out which drive Photoshop uses as a scratch disk.
- Open Photoshop and go to Edit > Preferences.
- Choose Scratch Disks.
- Check which drive is used as a scratch disk.
The scratch disk should have at least 40GB of free space. If you see that it’s running out of space, access the drive and remove or transfer the largest files.
Another thing you may do to fix the error is clear out Photoshop temporary files. Just make sure you save your work first and close all Adobe apps. Then, go to the temp data folder
C:UsersYour UsernameAppDataLocalTemp
. Look for the files that have “Photoshop Temp” in their names, highlight and remove them.The 'Scratch Disk Is Full' error is fixed!
If you followed this guide, there is absolutely no reason why you should ever have to deal with the annoying 'scratch disk full' error again. Next time you want to create something amazing in Photoshop, you should experience something new - a Photoshop that runs so smoothly it practically purrs.
Whether you solve the problem yourself or let a great piece of software like CleanMyMac X do it for you, just make sure you clean up your scratch disk. Your Mac will thank you for it*.
*Not literally. That would be weird.
Frequently asked questions
Why does “scratch disks are full” error may appear?
The number one reason for the “scratch disks are full” message is the lack of space in the drive where scratch disks are located. You can also run out of space in the partition of the disk allocated for Photoshop, which may also cause the above-mentioned error.
What are Photoshop temporary files?
Temporary files will appear if you don’t close Photoshop fully or open the Smart Object and don’t close them with the Smart Object layer. Photoshop temp files have a '.tmp' extension, so it’s easy to find them on your Mac.
How to fix the “scratch disks are full” issue?
One of the solutions is to change the scratch disk allocation. You may also need to clear the Photoshop cache and remove temporary files.
These might also interest you:
“No matter what I do, my Mac is still slow”, an average tech-consultant hears this phrase multiple times a day. Give a person even the most powerful computer, and pretty soon it will be cluttered with apps, extensions, and things that are too much for it to handle. To reverse it, one has to go back and сlean up the mess, removing memory agents one by one. Prepare for a fight — every byte of memory is at stake. So let’s put your Mac on a diet and get it more free RAM to breathe freely.
First, remove desktop clutter. Get a combination of Setapp apps that clear away unneeded desktop files.
Download Declutter Free“Your system has run out of application memory”
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How do you know your Mac is low on memory? Floating “rainbow wheels” aside, you may notice your Mac now takes ages to load. You’ll also see many browser applications crashing. You’ll be also thrown warning messages as “Your system has run out of application memory”. To help it, you should first visit the Activity monitor to see memory usage on Mac.
How to check RAM usage on Mac
Go to Applications and type in Activity Monitor in the search bar. This invokes a good old Activity Monitor that should tell how much free memory you’ve got left.
A shortcut to open Activity Monitor:
Press F4 and start typing Activity Monitor in the search bar.
I’ve attached a screenshot from my Mac and as you can see my memory usage almost reached full capacity. Here’s what it all means:
App memory: taken by apps and processes
Wired memory: reserved by apps, can’t be freed up
Compressed: inactive, can be used by other apps
Swap used: memory used by macOS
Cached files: memory you can really use
Wired memory: reserved by apps, can’t be freed up
Compressed: inactive, can be used by other apps
Swap used: memory used by macOS
Cached files: memory you can really use
Notice the colored graph under Memory Pressure. If your graph is all but red and yellow, your Mac is really gasping for fresh memory. It seems counter-intuitive, but “available memory” your Activity Monitor is not that important after all. In fact, it’s a system intended behavior to use all memory resources when available. On the contrary, the Memory Pressure graph is much more telling, so grow a habit to check this graph in the Activity Monitor every now and then.
How to check CPU usage on Mac
Open the CPU tab in Activity Monitor to keep in check CPU-heavy processes. Normally an app would be using 0-4% of CPU. If it takes abnormally more than that, go inside that particular item in the list and press the Quit button.
How to free up memory on Mac
Tip # 1. Remove Login Items to lower Mac memory usage
Login items are programs that load automatically upon Mac startup. Some of them covertly add themselves to the list and this is no good. If you’re looking to free up RAM, they are the first candidates for deletion. Don’t worry, you’re not deleting the app itself, you just stop it from auto-launching every time.
So, to remove Login Items and at the same time reduce your memory usage of your Mac, you need to:
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- Open System Preferences and select Users & Groups.
- Click your nickname on the left.
- Select the Login Items tab.
- Check programs you don’t want to load as your Mac starts.
- Press the “–” sign below.
Now, you won’t see these apps pop up the moment you turn on your Mac. Although this method doesn’t require some superpowers of yours, some special Mac optimization and memory cleaner tools may do the job faster and ensure the smooth performance of your Mac. CleanMyMac X is an excellent example of such software. Here’s how to disable Login Items with CleanMyMac X:
- Download it for free and go to the Optimization tab.
- Check Login Items to see the list of apps that get opened when you start your Mac.
- Click Remove.
As you’ve already come to the Optimization module of CleanMyMac, you can also fix hung apps and heavy memory consumers there. In this way, you’ll free up the solid amount of RAM on Mac — 100% free of charge.
Tip # 2. Free up disk space if Mac is low on memory
The available space on your Mac’s drive translates into virtual memory. This comes to save you when you’ve run out of physical RAM. So now your computer relies on your hard drive space to keep your apps going.
The classic geek rule of thumb holds it that you should keep at least 20% of disk space on your startup drive. Not only this potentially reduces your future spending on iCloud storage but it also keeps your Mac speedier.
What to delete to free up space:
- Large unused files, like movies
- Old downloads
- Rarely used applications
- System junk
But here’s a simpler solution to save your time — clean up your drive with CleanMyMac X— the app I’ve mentioned above. Many users recommend it as an excellent way to free up more space because it searches for large & old files, useless system files, Photo junk, mail attachments and shows everything you can safely delete. Interestingly, it finds about 74 GB of junk on an average computer.
Extra trick: How to free up RAM on Mac with CleanMyMac X
If you have downloaded CleanMyMac, you may also take advantage of its amazing feature — the ability to free up RAM in a few seconds. Try this next time you see “Your system has run out of application memory” message.
- Go to the Maintenance tab on the left.
- Click Free Up RAM.
- Click Run.
As simple as that!
And you can do it even if you download a free version of the app.
Tip # 3. Clean up your Desktop
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This tip always comes at the bottom of instructions and unfairly so as it is quite effective. Without even looking at your Desktop I would assume it’s cluttered with mountains of icons. Thing is, your macOS was designed in a way that it treats every Desktop icon as a little active window. The more icons, the heavier memory usage on Mac. So in order to release available memory resources, it’s recommended to keep your Desktop clean.
You don’t have to do it all by yourself. With apps like Declutter and Spotless, every desktop cleaning session will be scheduled in advance and executed automatically. Your only job is to define the rules on how your files should be organized.
Tip #4. Clear cache files
Another way to free up RAM on Mac is to clear it of cache files. Of course, it won’t save you gigabytes of space, but deleting cache regularly, you can help your Mac run faster and avoid system issues.
So, to remove cache files on your Mac, you need to:
- Open Finder.
- From the Go menu, select Go to Folder.
- Type ~/Library/Caches in the field and press Go.
- In the window that appears, you will see all your cache files.
- Press Command+A to select all files or delete files one by one.
- Enter your user name and password to confirm.
If you find some files still in the folder after you emptied it, maybe you have some windows open on your Mac. Just like that, you can save up some space on your Mac. Don’t forget to empty the bin afterward.
Tip # 5. Tune up Chrome’s Task Manager
Although Google Chrome is not the one to blame for massive memory usage, it can indeed affect your Mac's performance. If you use Chrome as your primary browser, you probably have many windows opened there. Chrome runs a lot of processes to ensure a fast browsing experience for you. So, it uses your RAM for storing your tabs, plugins, and extensions. Look at how many entries Google Chrome has in Activity Monitor:
The question then arises, 'Why does Chrome use so much RAM?' The thing is that each process is responsible for a separate plugin or extension of your browser. For example, when a tab unexpectedly falls, you need to refresh it to continue your work there. If one process were responsible for all tabs and extensions, you would need to restart the whole browser instead. Can you imagine how many times would you do that? That’s the proper answer to why Chrome uses so much RAM.
I’ve been using Chrome for some years only to discover (recently) that Chrome had a task manager of its own. You can use it to force quit memory-heavy processes in the browser. It’s a handy tool because it lets you see how a page weighs on CPU usage on a Mac.
- Go to Chrome settings (dotted icon in the top right corner)
- Click More tools -> Task Manager
To free up even more RAM, close the GPU process. The GPU Process, though helpful in theory to accelerate pages, eats up a considerable amount of memory. Click to end it to free up RAM on your Mac.
Tip # 6. Manage RAM usage with CleanMyMac X menu
CleanMyMac X has another useful and convenient feature for managing your Mac’s performance and memory usage. As you install CleanMyMac X and start it for the first time, it’s icon will appear in your menu bar. Click the icon to open the CleanMyMac X menu. Here you can find updates on the current condition of your Mac and perform quick tweaks to increase your Mac's speed. Whenever you feel like your Mac underperforms, open the CleanMyMac X menu to check how much RAM is available and free it up as well.
Tip # 7. Close Finder windows
Okay, suppose you’re still asking yourself, how do I clear RAM on my MacBook Pro/MacBook Air. The next trick is as magical (you’ll see for yourself) as it is time-saving. It’s no secret that each window in the Finder eats up RAM. But how many open windows are there? Some of them are collapsed or stacked in some blind spot on your screen. This Finder command merges all your windows into one. See how to do it:
Click on Finder > Window > Merge All Windows
Now you can manage Finder windows more effectively and free up memory on MacBook.
What else you can do to minimize memory usage on Mac
I’ve saved the easiest tips for the end, as long as these ones are self-explanatory.
- Replace AdBlock (very memory-demanding) with a lighter extension
- Keep fewer opened tabs in the browser
- Restart your Mac more often to free up RAM
- Close all hung-up print queues
That was my take on how to make your Mac a bit speedier to use. If you’re looking for more guidance, check simple ways to speed up your Mac.
Frequently Asked Questions
How to check application memory on Mac?
To check RAM usage on your Mac, go to Activity Monitor (Applications > Utilities). In the Memory tab, you will see all the active processes that are using your Mac’s RAM. At the end of the window, there is a Memory Used graph, which indicates how much application memory is used. https://vtldbt.weebly.com/blog/how-to-logout-of-outlook-app-on-mac.
How to find out whether your Mac needs more RAM?
Your Mac may be using almost all its RAM, but you don’t need more if it’s using it efficiently. Open Activity Monitor and go to the Memory tab. The Memory Pressure graph shows the current condition of your RAM: green color means your Mac’s using RAM effectively, while yellow is a sign that some application or process is using too much of application memory. The red memory pressure signals that your Mac needs more RAM.
How to quickly free up RAM on your MacBook?
To free up RAM on your Mac, firstly, you should find out what app uses so much of your memory. The memory-heavy programs are listed in Activity Monitor, Memory tab. If there is an app you aren’t using at the moment, click it and press the “X” sign to quit it. This will, in turn, free some of the application memory